Proudly serving Wasilla, Palmer, Eagle River, Anchorage & beyond | Licensed, Bonded & Insured

Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the Koality Painting website and your communications with Koality Painting (“Koality Painting,” “we,” “us,” or “our”). By accessing or using this website, submitting a form, requesting an estimate, or otherwise contacting us through the website, you agree to these Terms.

If you do not agree to these Terms, please do not use this website. These Terms do not replace a written estimate, proposal, contract, change order, warranty, or other agreement governing a specific painting project. If there is a conflict between these Terms and a signed written agreement for services, the signed written agreement controls.

Contact Information

Koality Painting
Wasilla, Alaska
Phone: (907) 671-6730
Email: KoalityPaintingak@gmail.com

Website Use

You may use this website only for lawful, personal, and non-commercial purposes related to learning about Koality Painting or requesting information about our services. You agree not to:

  • Use the website in a way that violates applicable law or regulation
  • Attempt to gain unauthorized access to the website, server, accounts, or connected systems
  • Interfere with the website’s operation, security, or availability
  • Submit false, misleading, abusive, harmful, or fraudulent information through a website form
  • Copy, reproduce, distribute, modify, sell, or exploit website content without written permission, except as permitted by law
  • Use automated tools, bots, scrapers, or similar methods to access or collect content from the website without our prior written authorization

No Professional Advice

Website content is provided for general informational purposes only. Information about painting materials, surfaces, finishes, project timelines, maintenance, costs, warranties, or services may not apply to every property or project. A site visit, project evaluation, written estimate, or signed agreement may be necessary before Koality Painting can make recommendations or commit to a scope, price, schedule, or service outcome.

Estimates and Service Requests

Submitting a contact form, requesting an estimate, calling us, or emailing us does not create a contract, guarantee service availability, reserve a project date, or obligate Koality Painting to perform work.

Estimates are based on the information available at the time of inspection or review. Actual pricing, scope, timing, materials, preparation, repairs, and recommendations may change if site conditions differ from what was visible or disclosed, including concealed damage, moisture issues, substrate failure, rot, structural conditions, prior coating failure, access limitations, or customer-requested changes.

A project is not considered approved or scheduled unless Koality Painting confirms acceptance in writing under its applicable estimate, proposal, contract, deposit, or scheduling procedures.

Project Agreements, Changes, and Payments

Specific painting services are governed by the written estimate, proposal, contract, change order, invoice, warranty, or other agreement provided for that project. Those documents may address scope, materials, exclusions, payment terms, deposits, scheduling, weather delays, site access, customer responsibilities, change orders, warranties, cancellation, and dispute procedures.

Any additional work, repairs, color or material changes, added areas, or other changes outside the agreed scope may require written approval and may result in additional charges or scheduling changes. Customers are responsible for reviewing project documents and communicating questions before authorizing work.

Scheduling and Weather

Painting schedules may be affected by weather, temperature, humidity, surface moisture, material availability, site readiness, access, safety concerns, unforeseen conditions, customer-requested changes, and other factors outside our reasonable control. Exterior painting requires appropriate conditions for preparation, paint application, adhesion, and curing. Koality Painting may reschedule or pause work when necessary to protect the quality, safety, or durability of the project.

Customer Responsibilities

Before work begins, customers may be responsible for providing safe and reasonable access to the property and work areas, disclosing known site conditions, securing pets, removing fragile or valuable items, and completing any agreed preparation tasks. Additional responsibilities may be listed in the project-specific estimate or agreement.

Customers should promptly notify Koality Painting of concerns, changed conditions, access restrictions, or requested changes that could affect the project scope, price, schedule, or safety.

Intellectual Property

The website and its content, including text, images, graphics, logos, branding, designs, videos, layouts, and other materials, are owned by or licensed to Koality Painting and are protected by applicable intellectual property laws. You may not use Koality Painting’s name, logo, content, or materials without prior written permission, except for lawful personal use and ordinary sharing of publicly available website links.

Testimonials, Reviews, and Project Images

Testimonials, reviews, photos, project descriptions, and before-and-after images shown on the website are intended to illustrate customer experiences and examples of work. Individual project results may vary based on property condition, surface materials, preparation, product selection, weather, maintenance, lighting, and other factors.

Reviews may be hosted by or linked to third-party platforms, such as Google. Koality Painting is not responsible for the availability, accuracy, policies, content, or security of third-party review platforms or websites.

Third-Party Links

The website may include links to third-party websites, platforms, products, or services for convenience. Koality Painting does not control and is not responsible for third-party content, availability, privacy practices, terms, products, services, or transactions. Your use of third-party websites is subject to their own terms and policies.

Privacy

Your use of the website is also subject to our Privacy Policy. The Privacy Policy describes how we may collect, use, and protect information submitted through the website or otherwise provided to us.

Disclaimers

THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, KOALITY PAINTING DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND AVAILABILITY.

We do not guarantee that the website will be uninterrupted, error-free, secure, free of harmful components, or available at all times. We may update, modify, suspend, or discontinue any part of the website without notice.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, KOALITY PAINTING AND ITS OWNERS, EMPLOYEES, CONTRACTORS, AGENTS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR RELIANCE ON WEBSITE CONTENT.

Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded under applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless Koality Painting and its owners, employees, contractors, agents, and service providers from claims, damages, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from your violation of these Terms, misuse of the website, or violation of another person’s rights.

Governing Law

These Terms are governed by the laws of the State of Alaska, without regard to conflict-of-law principles. Any dispute arising from or related to these Terms or the website will be subject to the jurisdiction of the state or federal courts located in Alaska, unless a project-specific written agreement provides otherwise.

Changes to These Terms

Koality Painting may revise these Terms from time to time. Updated Terms will be posted on this page with a revised “Last Updated” date. Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms.

Contact Us

If you have questions about these Terms and Conditions, please contact us:

Koality Painting
Wasilla, Alaska
Phone: (907) 671-6730
Email: KoalityPaintingak@gmail.com